They Made You Boss - Now What ?

About the Book

Every year in corporate America, thousands of employees continue to be promoted into management positions with little preparation for what they will confront. The assumption remains that if employees are good enough to be promoted they instinctively know what to do in their new role. Instead, the new boss is challenged by situations he is poorly equipped to handle, causing frustration for him and dissatisfaction among the employees. Written from first-hand experience, the book consists of fifty-nine chapters, each describing different aspects of the boss’s job. It provides practical insight for the aspiring boss, the new boss, and the experienced boss.

About the Author

The author was born and educated in England and after working as an insurance broker at Lloyd’s of London, moved to the USA in 1982. His first management job followed three years later. Working for one of the largest insurance brokers in the world, he first became a department manager, branch manager, then national COO of the specialty insurance division. After the company was acquired in 1997 he stayed with the merged company as Midwest regional manager of their commercial placement unit, before leaving to join a national insurance company. He lives in Chicago with his wife and daughter. pwoan@aol.com