Taming the Hamster

About the Book

This book provides the new, or the seasoned supervisor, with proven supervisory concepts. The book then follows up on the concepts provided with examples of how to apply the concept. You will even find suggested wordings you can use to address situations, words to avoid, and fully scripted conversations dealing with everyday issues in policing, or any organization. With these fully scripted conversations you can see how each of the concepts is applied when addressing an issue with a staff member. Rather than looking at how to motivate your staff in policing, you are instead shown how you can use techniques to engage your staff in their work. To assist in this regard, you will learn the 8 Elements of Engagement, and how to create that engagement in your workplace.

About the Author

Kevin Yeates worked in policing with the RCMP for 35 years. He worked a variety of assignments and held supervisory and managerial roles in Uniform Policing, Consular and VIP security, Immigration & Passport investigations, and internal grievances. During that time, he learned and honed techniques for working with staff and addressing problem staff members.