LABORATORY QUALITY/MANAGEMENT

About the Book

This book should be of interest to the management of all types of laboratories supporting all types of scientifi c disciplines. Even though the scientifi c processes may be different the overall approach to management is very similar including how technical processes should be managed and controlled. The book addresses principal elements of laboratory management, technical and support operations and offers several detailed “how to” procedures designed to help laboratory management to establish and maintain control through a continuous low level internal audit, (self assessment) process. This activity enables management to take prompt corrective action, maintain control and provides the ability to measure improvement over time toward achieving a higher, more effi cient, cost effective level of quality services to its assigned customers. The objective of this book is to expand on the knowledge and understanding of laboratory quality/management system process.

About the Author

Kenneth N. Parson is a consultant in metrology management systems. He served as a principle technical representative for planning, design, start-up and operation for navy calibration facilities for Polaris through Trident missile and submarine operations. He holds a master’s degree in business administration from Pepperdine University and has extensive background in the organizational design and startup of laboratories and practical bench experience in the calibration and repair of most types of test and measuring equipment. He is an instrument-rated commercial pilot.